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Order & Shipping Guide

Order & Shipping Guide

Forum Details
Title Worldwide Shipping is available!! (No Malaysia, Singapore, Taiwan, Indonesia,Australia)
Posted by 다이아미 (ip:)
  • Rate 0points  
  • Date 2021-06-17 13:57:16
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  • Shipping Method : Parcel Service (EMS, EMS Premium, FedEx, depending on your products and your regions.)

    Shipping Rate : Overseas Shipping: Shipment fee will be charged differently depending on the ordered items’ weight and regions.

    Normally, we proceed the shipping by EMS, which is most economic service However, due to COVID-19 situation, your country may accept EMS Premium or FedEx only.
    Also, Pin Cure LED lamp may be subject to FedEx service pursuant to airplane policies on lithium battery time to time.
    If you need to pay for extra charge due to above cases, we will contact you via email.
    Please note that shipping fee is non-refundable.

    Shipping Area : Worldwide except Malaysia, Singapore, Taiwan, and Indonesia
    For above countries, we have distributors. Please contact them!

    <Will COVID-19 affect my DIAMI order?>

    In view of the recent situation of COVID-19, logistics transportation and global delivery services are now subject to temporary delays.
    Shipping time is likely to be lengthened as a special arrangement of some courier service companies and air traffic delays are to be expected. Thanks for your patience while we work hard to get your order to you!

    Delivery Time : 5- 30 days
    Please take into consideration that some products may take additional time for delivery and processing.
    Orders are usually shipped from our storage within 3 business days.
    Please allow extra time for your order to be processed during public holidays and busy periods. Customs and Postal Service may also require extra time to work on the processing / delivery during peak season or before major festivals (e.g., Christmas). Please also not that delays may occur as a result of pending payment authorizations. Please be aware of that your order is shipped once your payment has been cleared. Please send an email to diamishop@diami.co.kr OR a DM to our IG @diami_official, if you have urgent request (changing addresses, etc) or inquires after payment.

    Customs and Duties :

    The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them.
    In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
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    ACCESS TERMS / PRIVACY POLICY / GUIDE / COMPANY INFO

    Address : 64, Sutonggol-ro 55beon-gil, Yuseong-gu, Daejeon, Republic of Korea. Zip code:34154
    CEO : Park Myung-heeE-commerce Permit : 제 2019-대전유성-0292호Business Registration No. : 135-86-53393
    Personal Information Manager : Yoo Hyun-miContact : diamishop@diami.co.kr
    Copyright (c)2016 shinewith,inc all rights reserved.

  • CUSTOMER CENTER

    Product Inquiry  +82-70-5029-4131

    Other Inquiries  +82-70-4706-0582

    MON-FRI 10:00 – 17:00 / LUNCH 11:30 – 12:30
    CLOSE. SAT, SUN, HOLIDAY

     

WORLD SHIPPING

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